I’m a concrete contractor in central Minnesota, doing poured walls and other concrete needs. I have often come across projects that have settling foundations because of soil conditions built on. When asked if I can help, I really had no answer for them. Turning to the internet, I found the PierTech website. After viewing other sites as well, I felt that they, by far, were the best company to help get me going in the right direction. From day one, first phone call, through today’s current date, the staff has been excellent to work with. Michael was very helpful explaining the system to me and even set me up for the next class so I could get certified. The gals in the front office, Rachel, Ashley, Lexi, taking your call, handling the order and follow up calls to make sure you received everything needed, are the key to the company’s success. Of course, there is a learning curve with anything new you are starting, but because of PierTech’s dedication to excellent product and guidance, you will be successful!
When we began installing helical piers in and around Montana, we were looking for a product that was highly engineered and reliable yet at the same time cost-effective. PierTech’s product is all of those things. We have used other brackets on the market and PierTech’s patented Tru Lift brackets are unparalleled in the industry. Lifting and stabilizing homes in the Billings area presents varying challenges but the team at PierTech is readily available for a consult when necessary. PierTech guarantees their product and Helix guarantees our work.
After Hurricane Sandy devastated the New Jersey Shore, we found ourselves in need of well-engineered, reliable and cost-effective products to help homeowners rebuild. PierTech’s dedication and one-on-one service have not only helped us become certified helical pile installers, but it has allowed us to help New Jersey residents move back into their homes. PierTech’s unmatched customer service, high-quality products, and impressive warranty are what make them industry leaders, and we are thrilled to continue our relationship well into the future.
Within the past year, our company saw an increased demand for installations of smaller diameter helical piers in the area, after what has become known, in this part of the country, as “Super Storm Sandy,” destroyed homes and businesses alike, as well as their foundations.
To help fulfill our communities need, we immediately set out to locate a helical pier manufacturing company who could both assist us in setting up one of our smaller pieces of equipment with a hydraulic driver and also provide us with quality engineered helical piers and accessories at a competitive price. We were also interested in locating a manufacturer that stocks an inventory so that we might not have to wait on material for future projects.
We researched the market extensively and PierTech Systems stood out above the rest. They stock a full line of piers, anchors, equipment, and accessories that are ready to ship. With help from a more than experienced Nick Pieber, we found that they carried a 12k driver package. After several no pressure conversations with him about our expectations, with all of our questions being answered and us answering his, we were sure that this driver was just what we were looking for. It was ordered and ready to ship almost immediately.
From the very beginning of our relationship with PierTech Systems, we knew that we weren’t dealing with just another company. Not only does PierTech Systems offer a full line of superior products and equipment backed by the longest warranty in the industry. They also offer friendly, knowledgeable, and experienced staff. Along with with PierTech Systems products comes a pulse, something which, in today’s business world, is a rare commodity.
PierTech Systems provided me with support on multiple sites. I have used their piering systems for multiple jobs. We work on pipelines, and they provide quick turnaround even on custom piles. PierTech was there the whole time and even provided me with top of the line engineering support. Thank you PierTech, we look forward to continuing business with you.
PierTech Systems has given me the best customer service I have ever experienced in this industry. The training taught me everything I needed to know and went into the technical aspect, as well as it gave me the knowledge I needed to start installing the PierTech System. They go above and beyond to provide me with all the tools I need to be successful.
The installs have been flawless thus far. My customers really like the PierTech Galvanized helicals with the CrossLock Connection. They have been impressed with the quality of your helical products and the expertise of my installations. Nick Pieber has been an excellent salesman to work with. He periodically checks with me to see if I need anything and is very thorough and not pushy. Not all sales people have that quality. Jessi Hanner is great to work with as well. She is knowledgeable and helpful when I place orders, and she assisted in preparing me for your first online training class in May, 2020. I appreciate everything your great team members have done for me, and l look forward to working with PierTech in the future.